Has your QuickBooks stopped responding, or have you lost your unsaved data while experiencing the ‘QuickBooks Crash Com Error’ on your screen? If your answer is ‘Yes,’ this blog is all you should follow. 

Usually, this error occurs while opening, working, or sending forms in QuickBooks Desktop and prevents you from running the related operations. This error usually occurs due to using an outdated version of QuickBooks if you are trying to send emails when Outlook is not your default email app. Read this guide till the end to get answers to all questions and learn the suitable fixes. 

As crash com errors can occur in various instances, finding the causes and solutions can be difficult. If you think the same, you must connect with QB experts by dialing +1-(855)-955-1942.

What Causes Crash Com Error in QuickBooks? 

Let’s get familiar with the possible reasons why you’re experiencing the crash error in QuickBooks Desktop. 

• Using an outdated verison of QuickBooks.  
• Outlook might not be set as the default email application or using an outdated version.
• You might not be using QuickBooks in the compatibility mode. 

Top Solutions to Fix QuickBooks Crash Com Error in QuickBooks 

After getting familiar with what causes the crash com error in QuickBooks, you might be wondering what could be suitable fixes. Below, we have mentioned the methods followed to fix the ongoing error. 

Solution 1: Update Microsoft Outlook and Set it as a Default Email App

Here's how to update Outlook by simply downloading the update for any Microsoft application: 

• Open ‘Microsoft Word' or any other Microsoft app. 
• Select the 'File' menu and go to 'Account.' 
• In the Product Information window, select 'Update Options' and select 'Update Now.'
• When you receive a notification that says, 'You're up to date!' select 'Close.'
• Now, move back to QB and try again to send forms using the Outlook app. 

Let’s setup Outlook as a Default Email App: 

• On the keyboard, press the 'Windows key.' 
• Enter 'Default apps' in the search box and open it. 
• Look for email under the 'Set default for applications' option. Choose the 'Email and calendar accounts' option at this point.
• Click on 'Mail' and choose 'Outlook' from the list of choices if 'OutlookAccounts' is not mentioned there. 

Solution 2: Get the Updated Version of QuickBooks

Download the latest version of QuickBooks by following these steps: 

• Open QB and go to the ‘Help’ menu. 
• Further, select the ‘Update QuickBooks Desktop’ option. 
• It will open the Update QuickBooks window, then move to the ‘Update Now’ tab. 
• Now hit the ‘Get Updates’ button and tick mark the ‘Reset Update’ checkbox. 
• Click ‘Yes’ when asked to install the downloaded update file. 
• Complete the process by following the instructions displayed on your screen and accepting the terms and conditions. 

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Solution 3: Use QuickBooks in the Compatibility Mode 

Follow these steps to run QuickBooks in the compatibility mode: 

• Go to your computer's home screen. 
• Right-click the QuickBooks icon, and then choose ‘Properties.’
• Go to the 'Compatibility' tab and choose the 'Run this program in compatibility mode for' option.
• Further from the dropdown, select the Windows version you're using. 
• Select the checkbox next to ‘Run this program as an administrator.’
• Finally, select 'Apply' and click 'OK' to complete the process. 

Hopefully, the troubleshooting solutions provided in this guide helped you fix the QuickBooks Crash Com error. However, if this guide isn’t helpful for you, we suggest you connect to the QB experts on a direct call by dialing +1-(855)-955-1942.